Privacy Policy

01Data controller

WebNest is the controller of the personal data collected through the website www.webnest.pt. For any matter related to privacy and data protection, you may contact us at geral@webnest.pt.

02Data we collect

We may collect data provided directly by you, including your name, company or business activity, email address, phone number, and the content of the message submitted through the contact form.

We may also collect technical data strictly necessary for the operation and security of the website, such as IP address, technical request logs, user agent, anti-spam interactions, and operational data related to the virtual assistant and contact form.

03Purposes of processing

We process your data to respond to contact requests, assess project opportunities, prevent abuse and spam, ensure the technical operation of the website, improve service quality, and comply with applicable legal or regulatory obligations.

04Legal basis

The processing of data is based, depending on the case, on pre-contractual steps requested by you, WebNest's legitimate interest in protecting and operating the website securely, and compliance with legal obligations.

05Data retention

We retain data only for as long as necessary to fulfil the purposes identified above. Commercial enquiries and communications may be kept while relevant for contact follow-up, project management, administrative archive, and compliance with legal duties.

06Data sharing

WebNest does not sell personal data. Data may be processed by providers delivering hosting, infrastructure, email, security, or maintenance services, always under confidentiality obligations and only to the extent necessary for those services.

07Data subject rights

Under applicable law, you may request access, rectification, erasure, restriction of processing, objection, or data portability where applicable. You may also lodge a complaint with the competent supervisory authority.

08Security

We adopt proportionate technical and organisational measures to reduce the risk of unauthorised access, loss, alteration, or improper disclosure of personal data processed through the website.

09Cookies and similar technologies

The website may use technical and functional technologies necessary for its operation, security, and basic performance measurement. If additional categories of cookies or tracking are introduced, this policy should be updated accordingly.

10Changes to this policy

WebNest may update this Privacy Policy at any time. The version in force will always be the one published on this page, indicating the date of the latest update.